Refund & Cancellation Policy
Last Updated: August 2026 | Transaction Terms
Binding Agreement & Cancellation Terms
Upon completing a Transaction, you are entering into a legally binding and enforceable agreement with us to purchase the product and/or service. After this point the User may cancel the Transaction unless it has been specifically provided for on the Platform. In which case, the cancellation will be subject to the terms mentioned on the Platform. We shall retain the discretion in approving any cancellation requests and we may ask for additional details before approving any requests.
Refund Request Guidelines & Timeline
Once you have received the product and/or service, the only event where you can request for a replacement or a return and a refund is if the product and/or service does not match the description as mentioned on the Platform.
⏱ Refund Claim Window: Any request for refund must be submitted within three (3) days from the date of the Transaction or such number of days prescribed on the Platform, which shall in no event be less than three days.
How to Submit a Refund Claim
A User may submit a claim for a refund for a purchase made by reaching out directly to our merchant team:
Support Email:
ashikmuhammed562@gmail.comPlease provide a clear and specific reason for the refund request, including the exact terms that have been violated, along with any proof or order transaction details if required.
Whether a refund will be provided will be determined by us, and we may ask for additional details before approving any requests. Once approved, the refund will be processed to the original Payment Instrument used during transaction within 5 to 7 business days.
Grievance & Dispute Contact
If you have any questions regarding your refund status or order details, please visit our Contact Page or email our founder Ashik Muhammed directly at ashikmuhammed562@gmail.com.